Returns & Exchanges
At Dms-Engineering, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items. If your garment doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick and easy refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn clothing with original tags attached into the original shipping packaging or a sturdy alternative.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing